Behavioural Interview Questions
Behavioural interviewing techniques are increasingly being used to investigate
candidate suitability. It has often become a preferred interviewing technique
for recruiters and involves assessing specific competencies against specific job selection
criteria.
The idea is to assess evidence of past performance as an indicator of possible future
performance. Winning CV gives an overview of these techniques and what you can
expect from both the interviewer and candidates' perspective.
Before going any further, it is important to remind you of four key steps
to answering interview questions effectively. These steps should form the basis
of any answer.
STEP 1: State the example.
State what has happened.
STEP 2: State why it is important / relevant.
Demonstrate why is this example relevant to the job role.
STEP 3: How the problem was solved (overcoming difficulties).
Demonstrating problem-solving capabilities.
STEP 4: Outcome.
State what you learnt or achieved from resolving this problem.
Assessment process
Assessing specific competencies in relation to job specification criteria.
Evidence of past performance is an important indicator of likely future
performance.
Assessing effective communication
Delivering information in an interview (pressured situation) gives a good indication
of how
people will perform in a job role.
Assessing other aspects relating to...
Communication, motivations, leadership qualities, manageability, professionalism, decision-making ability, team-working, analytical ability, commitment to a career, offering something unique, future potential, etc. See Evidence Of Suitability.
Candidate overview
Candidates are asked to give specific examples from career, education & training
experiences, etc.
Important to prepare structured answers & give credible examples. See Interview
Preparation.
Candidates may also be asked to give their opinions on how they would deal with certain
situations / scenarios relating to the role on offer.
Structure Your Answers Effectively
STEP 1: State the example.
State what has happened.
STEP 2: State why it is important / relevant.
Demonstrate why is this example relevant to the job role.
STEP 3: How the problem was solved (overcoming difficulties).
Demonstrating problem-solving capabilities.
STEP 4: Outcome.
State what you learnt or achieved from resolving this problem.
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