Networking / Building Contacts
What is career networking?
Networking is all about building up a number of contacts with people who can influence
an individual's career within a particular company or industry sector. Useful
contacts will be able to
introduce job seekers (contact) to the people who can make a difference.
Contacts can be business people, friends, family, recruitment consultants, former
employers, careers advisors, unversity lecturers and work colleagues or contacts made
through professional associations, meetings and recruitment fairs, etc. Basically,
anyone can be a contact.
Career and personal networking websites such as Linkedin.com or Facebook are
very useful for establishing contacts and building networks. However, it is
recommended that you do not disclose too much personal information about yourself
for security and identity reasons.
Significance of networking
Essentially, all networking involves is talking to people and learning about what
people do so in order to benefit from their experiences, insight and contacts.
Successful networking requires much time, effort and background work. This can be
a great tactic to put job seekers ahead of the competition.
Networking happens more than people think, particularly in close-knit business communities
or where there are high-profile individuals. It should be deployed as an effective
job search technique wherever people find themselves on their career path.
For instance, networking can potentially introduce people to company contacts.
Possible opportunities can result. At the very least you can benefit from an additional
insight into a particular industry or company. Alternatively, it can put people right
off working for a particular employer or within an industry.
Building up a credible network of contacts
There are several considerations involved for effective networking. This can be applied
throughout a person's working life. Contacts can be called on at any time
in the future.
1) Remember that you are at the centre of any network.
2) Define any contacts under specific headings - i.e. business contacts, family, friends,
etc. Include name and other relevant details for each contact.
3) Identify what is required from each contact and how they can possibly help.
At this stage, some contacts will be deleted as they do not currently
add value to your network.
4) Make initial contacts through writing, telephoning or emailing those identified.
Arrange a face-to-face meeting if possible - this is more effective. It shows
serious intent and are not wasting their time. It is much easier to build
a rapport when face-to-face.
5) Maintain a spreadsheet of all contacts, meetings, correspondence and business cards.
This can be used for future reference and to avoid the over use of contacts.
6) Show courtesy towards contacts. It is important to thank them and to maintain
a good relationship as they maybe able to help in the future. Keep in touch and offer
some indication of any career progress made. It makes sense not to 'over-use',
neglect or be rude to contacts (i.e. otherwise they will not remain contacts
for very long!)
HOW TO MAKE AN INITIAL CONTACT
WRITING A LETTER OR EMAIL
Make sure that any correspondence clearly explains why you are writing. It is important
to maintain copies of all correspondence, contact details and dates of when contacts
were made. A follow up telephone call maybe appropriate once sufficient opportunity
has been given to receive the correspondence (i.e. usually after 14 days or so).
Approach the correspondence by being grateful for any time, assistance or advice they
can give in relation to a particular enquiry. Ask for a face to face meeting
as it is easier to convey any answers / obsevations to your enquiries.
TELEPHONE CONTACT
It is important to get as much information regarding the contact before making
the call. This can include the name, job title and their responsibilities within the
organisation. Also research the company and possible job roles. This will help
to target efforts and increase any understanding of the possible roles /
company.
If trying to make contact with a senior member of an organisation, research is
even more important because they are likely to be contacted by unsolicited sales calls.
It maybe worthwhile speaking to a secretary or PA first to give an indication as to
why you are calling. The PA maybe able to help to get an appointment or a convenient
time to call.
During the call
Have an idea of what to say and what to ask about. It is worthwhile stating objectives
about why you are calling and what you would like to learn from your contact. Make
it clear that you are not looking for a job but are interested in joining the company
and are looking for help (flatter them - make them feel empowered to help you).
Carefully structure questions. Keep them short and straight to the point (shows
preparation). Sound confident, listen and be very personable.
Remember senior people within organisations will have limited time so do not waste
their valuable time. They receive many calls throughout the day, so they will not
be afraid to put the phone down. If approached in the right way then it should
be no more than a career discussion. Many people do want to help, particularly as
they have been there before and understand what is required!
Depending on how the telephone call goes, it maybe worthwhile asking for a short meeting
with them or one of their colleagues.
Make notes throughout - it is important not to forget what has been discussed.
This is a real confidence booster. Face-to-face meetings not only demonstrate that
you are a credible candidate but that someone is willing to take time out and show
interest in you. Any meeting should be approached in a professional manner such as
when attending an interview. However, it is likely that you will be asking most of
the questions, certainly at the beginning.
Preparation is the key
If you get the opportunity, send the attendee a copy of your CV before the meeting.
Also, include a covering letter outlining main motivations for meeting the person
and initial reasons why you are interested in a particular role / company. This will
give the contact a useful insight about you as an individual and make the whole meeting
more effective (it may also help the contact to prepare something for you).
Set some personal objectives in terms of what is to be achieved from the
meeting. Always keep such objectives in mind throughout the meeting.
Make sure the time and location of the meeting place is convenient. Give your mobile
telephone number just in case of last minute issues or even cancellation of the meeting.
Read up on the company and research possible job specifications. It maybe necessary
to demonstrate knowledge of the company / role during the meeting. Understanding the
company will also help to tailor effective questions to be asked.
Prepare effective questions. Use open-ended questions to encourage a deeper insight
/ response. It is important to get allow the contact to assess strengths and weaknesses.
Ask about other observations like opportunities for improvement in terms of your
CV, skills and experience. Consider asking to meet other contacts within
the industry / company.
Dress smartly, arrive in good time and take a copy of your CV. Be polite and formal.
Keep questions to the point and be careful when asking about sensitive issues
like salary (salary should not be reflected as motivation for meeting).
Remember to take notes throughout the meeting. This shows genuine interest and commitment
to learn more about a particular role, company or industry sector. It also creates
a positive impression.
Questions To Ask
Ask about the current role, responsibilities, skills, etc. Ask about a 'typical'
day, week or month.
Gain an honest appraisal of the role - i.e. asking for the positive and negative aspects
of the role.
Ask why the contact decided to choose this particular career path and how they got
into this role. This gives a deeper understanding of motivations for this role and
tactics to use when seeking this role.
Ask about essential pre-requisites - skills, qualities, special training, experience
and qualifications, etc.
Asking about how to be successful in the role, lessons learnt and approaches to be
deployed.
Ask about the company, the market it finds itself in and any significant issues affecting
the industry / competition, etc.
Prospects for career progression, training and development (investors in people?).
Where are such jobs advertised, what the employer looks for in candidates, competition
for places, application procedures and any other useful contacts.
Follow-up actions
It is important to maintain a relationship with your contacts going forward (you may
need them in the future). First of all, thank them for their time and the opportunity
to meet them as well as give feedback regarding what you actually gained from the
experience. It is worthwhile periodically maintaining contact as they would be interested
in any progress and maybe able to offer further assistance.
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